Customer Experience for Climate Tech SaaS Solutions

Increasing customer retention by just 5% can boost profits by up to 95%

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A Well-Designed Customer Success Program Can Yield a 91% ROI Over a Three-Year Period

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A 2% increase in client retention is equivalent to a 10% cost reduction.

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Brands that have purpose and sustainability deeply embedded in them have grown 175% faster than those which don’t.

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Increasing customer retention by just 5% can boost profits by up to 95% 🌎 A Well-Designed Customer Success Program Can Yield a 91% ROI Over a Three-Year Period 🌎 A 2% increase in client retention is equivalent to a 10% cost reduction. 🌎 Brands that have purpose and sustainability deeply embedded in them have grown 175% faster than those which don’t. 🌎

Drive shared success at the intersection of:

  • Company Goals: The operational and revenue KPIs a SaaS climate tech company needs to grow.

  • Climate Goals: The sustainability and net-zero milestones we need to solve the climate crisis.

  • Customer Goals: The commitments a SaaS customer makes to their stakeholders to deliver positive results.

Ready to Retain, Grow, and Earn More Customers?

I’m currently available for contractual, fractional, or full-time work. We can work together to develop an engagement sized to your needs that will improve the customer experience for your Climate Tech organization. Developing a robust Customer Success strategy and plan will ensure you can continue to build a more sustainable business and planet.

Areas of Expertise

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"The purpose of a business is to create and keep a customer.”

- Peter Drucker

  • Corey has been an invaluable volunteer at Climatize, playing a pivotal role in data discovery and research efforts. He refined our data pipelines, led the CRM integration and implementation, and consistently went above and beyond to support the team. His dedication and expertise significantly improved our workflows, and his supportive nature made him a pleasure to work with.

    Alba Forns - Climatize

  • I highly recommend Corey for any leadership role, particularly in a customer success capacity. Throughout our time working together, he consistently demonstrated a remarkable commitment to putting customers first. Corey has a natural ability to understand their needs and ensure that our services align with those needs seamlessly.

    Callee Grisham - Community Brands

  • Corey is an amazing resource for clients, executives, and staff at Civitech. Considering the range of client sophistication. He does a phenomenal job of adapting to the clients needs and translating that for people across the enterprise. His adeptness at understanding client needs and ability to marshal his team and other resources to meet them in an efficient and profitable way is game changing.

    Bret Kadison - Executive and Investor in Energy, Tech & Finance