Customer Experience for
Climate Tech SaaS Solutions
What is Climate Success?
Climate Success is the intersection of:
Company Goals: The operational and revenue KPIs a SaaS climate tech company needs to grow.
Climate Goals: The sustainability and net-zero milestones we need to solve the climate crisis.
Customer Goals: The commitments a SaaS customer makes to their stakeholders to deliver positive results.
Areas of Expertise
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Customer Journey Mapping
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Territory Planning & Customer Segmentation
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Customer Success Team Coaching
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Revenue, Operations, and Analytics
"The purpose of a business is to create and keep a customer.”
- Peter Drucker
Ready to Retain, Grow, and Earn More Customers?
I’m currently available for full-time or contractual work. We can work together to develop a plan to improve the customer experience for your Climate Tech organization. Developing a robust Customer Success plans will ensure you can continue to build a more sustainable business and planet.